Correct customer service is essential to ensuring that your customers and clients receive the level of attention they deserve. Often the first impression a business makes is directly through its employees’ interactions when people call the business or visit. The quickest way to turn off customers and send them running to your competitors is not taking the time to understand the importance of proper etiquette.
Our unique Customer Service & Etiquette course will leave the attendees more informed of the importance of using both skills.
