Customer Service

Correct customer service is essential to ensuring that your customers and clients receive the level of attention they deserve. Often the first impression a business makes is directly through its employees’ interactions when people call the business or visit. The quickest way to turn off customers and send them running to your competitors is not taking the time to understand the importance of proper etiquette.

Our unique Customer Service & Etiquette course will leave the attendees more informed of the importance of using both skills.

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Netiquette

A lot has changed in the world since the onset of the Covid-19 pandemic. It has forced many to start interacting differently with others and

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Social Etiquette

Easy to have good manners – These basic rules of proper etiquette are mostly common sense with a healthy dose of the Golden Rule thrown in for

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Dining Etiquette

People are judged by their table manners, especially when eating out or attending formal functions. There are certain ways you should behave and certain niceties

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Mindset & Manners

Adolescence can be a tricky and bewildering time. The Internet and social media are a part of everyday life for many of today’s teenagers and,

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The Jamaican School of Etiquette