Hospitality Etiquette

Knowledge of etiquette in the hospitality industry is crucial to helping guests feel comfortable. Knowing how to treat guests with courtesy and respect makes them feel safe; feeling safe allows guests to relax and get comfortable in an unfamiliar setting.

Our intensive workshop will help you to understand your guests, anticipate their needs and provide them with a first-class experience

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Netiquette

A lot has changed in the world since the onset of the Covid-19 pandemic. It has forced many to start interacting differently with others and

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Social Etiquette

Easy to have good manners – These basic rules of proper etiquette are mostly common sense with a healthy dose of the Golden Rule thrown in for

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Work Shop

Dining Etiquette

People are judged by their table manners, especially when eating out or attending formal functions. There are certain ways you should behave and certain niceties

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Work Shop

Customer Service

Correct customer service is essential to ensuring that your customers and clients receive the level of attention they deserve. Often the first impression a business makes is directly through its

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Work Shop

Mindset & Manners

Adolescence can be a tricky and bewildering time. The Internet and social media are a part of everyday life for many of today’s teenagers and,

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The Jamaican School of Etiquette