The Polished Professional

Do you want to be able to approach any social or business situation with confidence and poise? Perhaps you feel that your networking skills need polishing or business meetings leave you feeling tongue-tied and worried about saying the right thing.

You only get one chance to make a first impression, so it is vital that you are always presenting the very best version of yourself. From small talk and mobile phone etiquette to table manners and international business protocol, how you conduct yourself has great bearing on how people perceive you and respond to you.

In today’s competitive global arena, “soft” skills like business etiquette and good manners are essential for career success. Treating customers, clients and colleagues with respect and courtesy will boost productivity, profitability and, ultimately, your career progression. Investing in yourself also gives you the edge when it comes to establishing connections and building fruitful and long-lasting relationships.

This Social & Business Etiquette Masterclass will set you on the road to success by equipping you with all the etiquette skills you need to thrive in both your professional and personal life.

The course is accredited by CPD and you will receive a certificate on completion of the course. The Polished Professional course is also accredited ILM, the UK’s leading provider of leadership, coaching and management qualifications and training, part of the City& Guilds Group. (City & Guilds is the biggest name in vocational education, with over two million learners embarking on a qualification every year). Please do inform us if you would like to claim this certificate (there is a charge to ILM for this).

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